Delivery Manager Salesforce

Contract Remote in Brazil 3 months ago

Must Have  Proven experience in projects involving low-code and automation platforms such as OutSystems, Mendix, Apian or similar.

 Ability to manage end-to-end deliveries, ensuring scope, timelines, and budget (on time, on budget).

 Solid knowledge of project management methodologies (Agile, Scrum, Kanban, Waterfall).

 Skilled at handling multiple technologies and multidisciplinary squads simultaneously.

 Understanding of platform integrations (APIs, web services, databases).

 Experience managing SLAs, KPIs, and delivery metrics.

 Knowledge of software development life cycle, backlog prioritization, and refinement.

 Sufficient technical understanding to support architecture discussions and critical decisions with teams.

 Ability to lead end-to-end delivery initiatives.

 Ability to consult management and engineering teams with functional technical advice. In particular regarding:

 Business analysis

 Project management

 Excellent communication with various stakeholders (clients, squads, executives).

 Ability to influence without direct authority.

 Strategic mindset with focus on business-oriented solutions.

 Proactivity and resilience in complex environments with multiple simultaneous projects.

 Collaborative leadership, focused on continuous delivery and process improvement.

 Excellent soft skills (Communication, Coordination and Negotiation)

Good to Have

 Certifications such as Scrum Master, PMP, ITIL, or platform-specific credentials (e.g., OutSystems Tech Lead).

 Experience in multinational environments and working with distributed teams.

 Experience in contract and SLA management.

 Prior involvement in digital transformation or intelligent automation projects.

 Desirable Spanish (B1)

SN Key responsibilities/Expectations from the Role

 Manage the delivery of projects and services based on the Outsystems platform, ensuring quality, timeline, and scope.

 Act as the main point of contact between the client, technical team, pre-sales, and other involved areas.

 Plan, monitor, and report on project progress.

 Ensure adherence to methodologies (Agile, Waterfall, or hybrid) according to project requirements.

 Support pre-sales activities: RFP/RFI analysis, technical proposal preparation, and solution presentations.

 Identify risks and define mitigation plans.

 Ensure compliance with ITIL best practices and IT governance.

 Participate in strategic meetings with clients to understand new demands and platform evolution.

 Lead the technical team in alignment with ServiceNow and organizational best practices.

 Monitor performance indicators (KPIs), generate progress reports, and propose continuous improvements.

Details For Candidate Briefing**

(It should NOT contain any confidential information or references)

About Client: 

N/A

USP of the Role and Project: 

(Why a candidate would be keen to apply for this role in this project – “what there for me?”. Please highlight the USP of the role in terms of nature of the project, technology involved, growth prospect, onsite opportunity, opportunity for learning and certifications etc. It helps sell the role to prospective candidates)

Opportunity to be part of the Enterprise Solutions team, working with different technologies, demands, innovations and interacting with all TCS leaders from different industries (ISU´s)

Your Cart (0)

Your cart is empty

Looks like you haven't added any items to your cart yet.