Location
Full remote from EuropeÂ
When ?
To start asap – 4 monthÂ
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Context
The LIMS Agilab solution is used in the Research & Innovation (R&I) domain. Currently, the Agilab solution is managed and supported by another entity. However, Our client need to separate this solution. the other entity will manage the separation activities and transfer the knowledge to the client.
Profile
We are looking for a consultant to work with the other entity in order to take over the management and support activities of Agilab.
Mission period: from June to September 2025
Deliverables expected:
– Participating in the knowledge transfer and taking over the knowledge of Agilab support:
– User access management
– Database management
– Application lifecycle management (version and new version upgrades)
– Agilab architecture design: Application and database server implementation and configuration
– Managing tickets, delivering 2nd-level application support, escalating complex issues to software editors at the 3rd level, ensuring timely support and service delivery.
– Analyzing business requirements, translating them into technical specifications, participating in solution design by collaborating with architects and software editors, and implementing application configurations.
– Testing solutions, documenting functional and technical processes, and ensuring compliance with security and quality standards.
– Conducting the knowledge transfer to employees.
Target date for starting the mission : June 1, 2025
Qualifications/ Experience
– Knowledge in R&I domain
– Skills in managing and analyzing scientific data, and familiarity with cloud-based solutions and analytics tools.
Solid foundation in IT, including network infrastructure, databases, software deployment and upgrade
– Experience with ITIL processes for application support and system configuration management
– Having a good experience on the development and execution of SQL query
– Understanding Laboratory Information Management Systems (LIMS) platforms, especially Agilab, and their application in laboratory data management
Languages: Fluency in English is mandatory.
Behaviors
– Detail-Oriented and Accountable: delivering accurate technical specifications with meticulous attention to detail and taking ownership of delivering solutions that enhance operational efficiency.
– Collaborative and Adaptable: thriving in collaborative environments, adapt readily to evolving needs, and utilize a problem-solving approach to deliver robust and user-centric IT solutions.