Company: One famous retailing company
Contractor
Responsibility:
- Business Requirement Analysis and Solution Design
- Conduct in-depth research on retail store business processes to accurately identify IT business requirements.
- Collaborate closely with business departments to formulate practical IT solutions.
- Translate business requirements into technical requirements, coordinate the technical team for solution development and implementation, and ensure project deliverables meet business expectations.
- Digital Store Project Management
- Lead digital store-related projects (such as self-checkout system deployment, new retail store solution implementation, etc.).
- Manage the full project lifecycle, including project planning, resource coordination, progress tracking, risk control, etc.
- Ensure on-time and high-quality project delivery, achieve project objectives, and enhance the digital level and competitiveness of stores.
- Cross-Departmental Collaboration and Communication
- Maintain close communication with internal departments (such as Operations, Marketing, Finance, etc.) to understand business pain points and needs and provide effective IT support.
- Coordinate with external suppliers and partners to ensure technical services and products comply with company standards and requirements, and establish good cooperative relationships.
- Data Analysis & Reporting:
- Track key performance indicators (KPIs) and analyze program performance.
- Prepare regular reports on program progress and outcomes.
- Leverage data to identify areas for improvement and optimize program effectiveness.
- Conduct post-program reviews to identify key learnings and best practices.
- Process Improvement:
- Continuously identify and implement process improvements to streamline program execution and enhance efficiency.
- Develop and maintain best practices and standard operating procedures.
- Stay Informed:
- Stay abreast of industry trends, best practices, and competitive landscapes in the retail sector.
- Attend relevant industry events and conferences.
Qualifications:
- Education: Bachelor's degree in related field.
- Experience: 10-15 years of experience in retail program management, project management, or a related field.
- Skills:
- Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.
- Analytical & Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to analyze data, identify trends, and make data-driven decisions.
- Communication & Interpersonal Skills: Excellent written and verbal communication skills with the ability to effectively communicate with all levels of the organization.
- Organizational & Time Management Skills: Highly organized with strong time management and prioritization skills.
- Proficiency in Microsoft Office Suite: Proficient in Microsoft Excel, PowerPoint, and Word.
- Experience with project management software (e.g., Jira, Confluence) is a plus.
Personal Attributes:
- Results-oriented with a strong work ethic and a passion for achieving success.
- Detail-oriented with a high level of accuracy and attention to detail.
- Adaptable and able to thrive in a fast-paced and dynamic environment.
- A strong team player with a positive and collaborative attitude.
- A proactive and self-starter with the ability to work independently.